# Site Feedback **URL:** https://forum.ahaharmony.com/c/site-feedback/2.md [Latest](https://forum.ahaharmony.com/latest.md) · [Categories](https://forum.ahaharmony.com/categories.md) · [Tags](https://forum.ahaharmony.com/tags.md) --- ## [About the Site Feedback category](https://forum.ahaharmony.com/t/about-the-site-feedback-category/1)
**Author:** [@system](https://forum.ahaharmony.com/u/system)\ **Replies:** 1\ **Last updated:** [May 13, 2026, 3:27pm UTC](https://forum.ahaharmony.com/t/about-the-site-feedback-category/1 "2026-05-13T15:27:05Z")
--- ## [Very Concerned about email](https://forum.ahaharmony.com/t/very-concerned-about-email/3803)
**Author:** [@Donnag](https://forum.ahaharmony.com/u/Donnag)\ **Replies:** 1\ **Last updated:** [October 21, 2026, 9:30am UTC](https://forum.ahaharmony.com/t/very-concerned-about-email/3803 "2026-10-21T09:30:31Z")
I just received an email thanking me for my order. I did not order anything!! I’m VERY FRUSTRATED!!! --- ## [Loading programs](https://forum.ahaharmony.com/t/loading-programs/3621)
**Author:** [@drmouse](https://forum.ahaharmony.com/u/drmouse)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 8:37am UTC](https://forum.ahaharmony.com/t/loading-programs/3621 "2026-08-17T08:37:54Z")
I recently tried to load programs on my Aha Halo, and they wouldn’t load when hitting the load button. So I restarted my computer and went to Aha Halo again, this time they loaded. This may work if loading doesn’t work f… --- ## [Computer no longer recognizes my device and have not not done anything](https://forum.ahaharmony.com/t/computer-no-longer-recognizes-my-device-and-have-not-not-done-anything/3619)
**Author:** [@jenaceae](https://forum.ahaharmony.com/u/jenaceae)\ **Replies:** 1\ **Last updated:** [August 14, 2026, 8:08am UTC](https://forum.ahaharmony.com/t/computer-no-longer-recognizes-my-device-and-have-not-not-done-anything/3619 "2026-08-14T08:08:21Z")
Edit: figured it out but don’t know how to delete this message . The icon on my computer changed into a generic page-holder icon. When I search the message is: “the drive or network connection that halo shortcut refers … --- ## [Readable face for the outdoors](https://forum.ahaharmony.com/t/readable-face-for-the-outdoors/3524)
**Author:** [@Caro](https://forum.ahaharmony.com/u/Caro)\ **Replies:** 1\ **Last updated:** [June 29, 2026, 9:27am UTC](https://forum.ahaharmony.com/t/readable-face-for-the-outdoors/3524 "2026-06-29T09:27:11Z")
It would be great to have the face more readable in the outdoors with brighter colours or something --- ## [Search Feature for Frequencies](https://forum.ahaharmony.com/t/search-feature-for-frequencies/3505)
**Author:** [@NanjoHeart](https://forum.ahaharmony.com/u/NanjoHeart)\ **Replies:** 2\ **Last updated:** [June 15, 2026, 8:46am UTC](https://forum.ahaharmony.com/t/search-feature-for-frequencies/3505 "2026-06-15T08:46:23Z")
It would be great if there were a Search Feature. I know what I am looking for but sometimes it takes me several minutes to find it. --- ## [Aha won't turn on after latest software and firmware update](https://forum.ahaharmony.com/t/aha-wont-turn-on-after-latest-software-and-firmware-update/3467)
**Author:** [@Ellen](https://forum.ahaharmony.com/u/Ellen)\ **Replies:** 3\ **Last updated:** [May 29, 2026, 8:19am UTC](https://forum.ahaharmony.com/t/aha-wont-turn-on-after-latest-software-and-firmware-update/3467 "2026-05-29T08:19:52Z")
I updated software to version 480, then tried to update the firmware. It looked like it was not working because the progress bar was not showing any progress. Now I cannot turn on the halo or charge it. I tried to do the… --- ## [My Aha halo section](https://forum.ahaharmony.com/t/my-aha-halo-section/3420)
**Author:** [@valfra](https://forum.ahaharmony.com/u/valfra)\ **Replies:** 1\ **Last updated:** [May 12, 2026, 8:06am UTC](https://forum.ahaharmony.com/t/my-aha-halo-section/3420 "2026-05-12T08:06:43Z")
The user manual mentions that in the software app there is a ha ha halo section where we can manage our programs. I can’t find that. Can anyone help? Many thanks in advance.Al --- ## [I have installed the latest update (April 2)](https://forum.ahaharmony.com/t/i-have-installed-the-latest-update-april-2/3346)
**Author:** [@ejbarkon](https://forum.ahaharmony.com/u/ejbarkon)\ **Replies:** 7\ **Last updated:** [April 7, 2026, 1:28am UTC](https://forum.ahaharmony.com/t/i-have-installed-the-latest-update-april-2/3346 "2026-04-07T01:28:10Z")
I have installed the update with Fascial Support (P), Sciatica Support (P), Respiratory Ease (P) When I connect the Halo, the software reads it. When it gets to 30/30 - It THEN says Halo not connected. Please advise --- ## [Advanced Feature & Performance Optimization Suggestions for AHA Halo](https://forum.ahaharmony.com/t/advanced-feature-performance-optimization-suggestions-for-aha-halo/3310)
**Author:** [@vincentwdavies](https://forum.ahaharmony.com/u/vincentwdavies)\ **Replies:** 1\ **Last updated:** [March 30, 2026, 1:36am UTC](https://forum.ahaharmony.com/t/advanced-feature-performance-optimization-suggestions-for-aha-halo/3310 "2026-03-30T01:36:05Z")
Dear AHA Halo Team, I hope you are well. As a consistent and engaged user of the AHA Halo device, I wanted to share some structured feedback and advanced feature suggestions. These are aimed at positioning the device n… --- ## [Glitch when installing program, Halo device stuck](https://forum.ahaharmony.com/t/glitch-when-installing-program-halo-device-stuck/2334)
**Author:** [@kerrylisaa](https://forum.ahaharmony.com/u/kerrylisaa)\ **Replies:** 4\ **Last updated:** [February 22, 2026, 10:45am UTC](https://forum.ahaharmony.com/t/glitch-when-installing-program-halo-device-stuck/2334 "2026-02-22T10:45:52Z")
I OWN TWO AHA HALO DEVICES. I’VE TRIED TO RECALL THE PROCESSES THAT I DID. BELOW YOU WILL FIND THE FIRST OF FOUR LOGS WHEN THE GLITCH HAPPENED. Downloaded the most recent update Went to File\>Preferences and checked “So… --- ## [Error Message After Latest Software Update](https://forum.ahaharmony.com/t/error-message-after-latest-software-update/2566)
**Author:** [@kerrylisaa](https://forum.ahaharmony.com/u/kerrylisaa)\ **Replies:** 7\ **Last updated:** [February 13, 2026, 3:24pm UTC](https://forum.ahaharmony.com/t/error-message-after-latest-software-update/2566 "2026-02-13T15:24:31Z")
I went through the normal process of installing the update. Turned off Halo Plugged Halo into pc Turned on Halo Loaded Aha Halo software Clicked to install update After the update completed, clicked “Update & Quit” C… --- ## [Can advanced users get details such as Rife frequencies for the Aha Halo programs](https://forum.ahaharmony.com/t/can-advanced-users-get-details-such-as-rife-frequencies-for-the-aha-halo-programs/2381)
**Author:** [@samwalton](https://forum.ahaharmony.com/u/samwalton)\ **Replies:** 3\ **Last updated:** [January 4, 2026, 1:46am UTC](https://forum.ahaharmony.com/t/can-advanced-users-get-details-such-as-rife-frequencies-for-the-aha-halo-programs/2381 "2026-01-04T01:46:09Z")
Can advanced users get details such as Rife frequencies for the Aha Halo programs? Many want to know the actual capabilities of a cleanse of pathways type program. Is their a test device to indicate a scalar field with t… --- ## [Better MacOS Installs](https://forum.ahaharmony.com/t/better-macos-installs/2506)
**Author:** [@Annette1970](https://forum.ahaharmony.com/u/Annette1970)\ **Replies:** 12\ **Last updated:** [October 9, 2025, 3:25pm UTC](https://forum.ahaharmony.com/t/better-macos-installs/2506 "2025-10-09T15:25:43Z")
I have helped two friends with installing the AhaHalo app on their Mac devices. One friend is not very computer savvy, the other one is very savvy. For both installs, when installing the device driver, the pop up windo… --- ## [Is anyone else having problems with sharing referral codes?](https://forum.ahaharmony.com/t/is-anyone-else-having-problems-with-sharing-referral-codes/2685)
**Author:** [@Annette1970](https://forum.ahaharmony.com/u/Annette1970)\ **Replies:** 5\ **Last updated:** [August 22, 2025, 2:01pm UTC](https://forum.ahaharmony.com/t/is-anyone-else-having-problems-with-sharing-referral-codes/2685 "2025-08-22T14:01:29Z")
I have used my referral code numerous times. Yesterday, I gave it to a friend and, when she tried to use it, there was no discount. I then tried to give her a referral code from someone else, figuring he could get the … --- ## [Chained Program](https://forum.ahaharmony.com/t/chained-program/2550)
**Author:** [@gvp](https://forum.ahaharmony.com/u/gvp)\ **Replies:** 1\ **Last updated:** [June 20, 2025, 2:24am UTC](https://forum.ahaharmony.com/t/chained-program/2550 "2025-06-20T02:24:54Z")
I wish the devs can add a device functionality where we can run at least three programs one after the other (like a chained preset). --- ## [A protective encapsulation design for the Halo machine](https://forum.ahaharmony.com/t/a-protective-encapsulation-design-for-the-halo-machine/1862)
**Author:** [@James](https://forum.ahaharmony.com/u/James)\ **Replies:** 6\ **Last updated:** [May 26, 2025, 8:56pm UTC](https://forum.ahaharmony.com/t/a-protective-encapsulation-design-for-the-halo-machine/1862 "2025-05-26T20:56:02Z")
Hi Halo, I work in construction and have the silicon case, it’s fine but I would love to see a totally covered design, one to stop damage in demanding conditions. Just a thought, have a lovely day. --- ## [Way to look up the best program for an ailment](https://forum.ahaharmony.com/t/way-to-look-up-the-best-program-for-an-ailment/2174)
**Author:** [@Ltyree](https://forum.ahaharmony.com/u/Ltyree)\ **Replies:** 0\ **Last updated:** [May 18, 2025, 7:10am UTC](https://forum.ahaharmony.com/t/way-to-look-up-the-best-program-for-an-ailment/2174 "2025-05-18T07:10:20Z")
For instance, i felt a bladder infection coming on. But which program to download? Could you create a way to look that up on the website? As in, type your ailment and a suggested program would be suggested. Thanks Laur… --- ## [Program Description PDF pinned to main page](https://forum.ahaharmony.com/t/program-description-pdf-pinned-to-main-page/1784)
**Author:** [@Ails](https://forum.ahaharmony.com/u/Ails)\ **Replies:** 4\ **Last updated:** [May 12, 2025, 4:59pm UTC](https://forum.ahaharmony.com/t/program-description-pdf-pinned-to-main-page/1784 "2025-05-12T16:59:19Z")
Hi Aha Team Would it be possible to pin the PDF Program descriptions on this Forum site? There is one on the Facebook page - it would be great to have one here too. Thank you. --- ## [Updated (May 2025) program descriptions document?](https://forum.ahaharmony.com/t/updated-may-2025-program-descriptions-document/1943)
**Author:** [@Diane](https://forum.ahaharmony.com/u/Diane)\ **Replies:** 6\ **Last updated:** [May 12, 2025, 7:06am UTC](https://forum.ahaharmony.com/t/updated-may-2025-program-descriptions-document/1943 "2025-05-12T07:06:01Z")
Hi! Has anyone seen a new pdf for program descriptions yet? I know they were working on that with the last updates, but I’m not seeing an updated one matching the new listing (i.e, Beta Waves, Delta Waves, Neuropathic … --- ## [Should we keep all the logs on the computer?](https://forum.ahaharmony.com/t/should-we-keep-all-the-logs-on-the-computer/1890)
**Author:** [@eyeinorange](https://forum.ahaharmony.com/u/eyeinorange)\ **Replies:** 1\ **Last updated:** [May 9, 2025, 2:10am UTC](https://forum.ahaharmony.com/t/should-we-keep-all-the-logs-on-the-computer/1890 "2025-05-09T02:10:52Z")
Is it okay to remove older logs? --- ## [Disfunctionning program description links / Ahaharmony website](https://forum.ahaharmony.com/t/disfunctionning-program-description-links-ahaharmony-website/1445)
**Author:** [@PierreTransformant](https://forum.ahaharmony.com/u/PierreTransformant)\ **Replies:** 5\ **Last updated:** [April 27, 2025, 1:55am UTC](https://forum.ahaharmony.com/t/disfunctionning-program-description-links-ahaharmony-website/1445 "2025-04-27T01:55:35Z")
Hi, I’ve been interested in the program descriptions that I would find for downloading on the device: But only the 4 (four) first categories seem to have a functioning link. The other categories simply don’t have a … --- ## [Idea to have a back button](https://forum.ahaharmony.com/t/idea-to-have-a-back-button/1401)
**Author:** [@eyeinorange](https://forum.ahaharmony.com/u/eyeinorange)\ **Replies:** 1\ **Last updated:** [April 20, 2025, 10:21am UTC](https://forum.ahaharmony.com/t/idea-to-have-a-back-button/1401 "2025-04-20T10:21:49Z")
Hi, for future updates on the forum: I’d like to see a \>back\< button, to go back to the previous page. This seems handy! And I just found out that this can be done by using the right click button on your mouse. I don’t …