# Not even water resistant **URL:** \ **Category:** General\ **Created:** [December 14, 2025, 6:06pm UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042 "2025-12-14T18:06:33Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Scot](https://avatars.discourse-cdn.com/v4/letter/s/77aa72/32.png) [@Scot](https://forum.ahaharmony.com/u/Scot)\ **Post date:** [December 14, 2025, 6:06pm UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042/1 "2025-12-14T18:06:33Z")
I have found thet thta AhaHalo is not even able to handle any rain or Humidity 😏 we are down in Aruba and i carry my Halo in my pocket, it rained for a little bit and my Halo stopped working completely ☹. It will not do anything at all​:thinking:l ---
**Author:** ![ahaharmonyofficial](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ahaharmonyofficial](https://forum.ahaharmony.com/u/ahaharmonyofficial)\ **Post date:** [December 15, 2025, 1:53am UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042/2 "2025-12-15T01:53:52Z")
Hello, dear. I’m very sorry about this. You can contact our customer service at [support@ahaharmony.com](mailto:support@ahaharmony.com) for assistance. ---
**Author:** ![HayatDB](https://avatars.discourse-cdn.com/v4/letter/h/7feea3/32.png) [@HayatDB](https://forum.ahaharmony.com/u/HayatDB)\ **Post date:** [April 3, 2026, 7:08am UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042/3 "2026-04-03T07:08:17Z")
Well, it’s a sophisticated computerized scalar field frequency generator! It’s not meant to be getting wet. And I’m sure this is why they offer the crossbody bag as a layer of protection. Good luck! ---
**Author:** ![tinamattson](https://avatars.discourse-cdn.com/v4/letter/t/82dd89/32.png) [@tinamattson](https://forum.ahaharmony.com/u/tinamattson)\ **Post date:** [August 6, 2026, 1:06am UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042/4 "2026-08-06T01:06:30Z")
Were you able to get a resolution? Mine got some water splashed on it while I was wearing it and the display does not light up. I dried it off right away, took it out of the case and dried all around and inside the charging port and it still will not display. ---
**Author:** ![ahaharmonyofficial](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ahaharmonyofficial](https://forum.ahaharmony.com/u/ahaharmonyofficial)\ **Post date:** [August 6, 2026, 5:48am UTC](https://forum.ahaharmony.com/t/not-even-water-resistant/3042/5 "2026-08-06T05:48:37Z")
We’re sorry this happened. 😞 Since the display still will not light up after water exposure, please contact our support team for after-sales help at **[support@ahaharmony.com](mailto:support@ahaharmony.com)**. Please include your order details and a short description of what happened.