# Turns off while running non-petide

**URL:** <https://forum.ahaharmony.com/t/turns-off-while-running-non-petide/3557>\
**Category:** General\
**Created:** [July 12, 2026, 4:41am UTC](https://forum.ahaharmony.com/t/turns-off-while-running-non-petide/3557 "2026-07-12T04:41:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rivkah](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@Rivkah](https://forum.ahaharmony.com/u/Rivkah)\
**Post date:** [July 12, 2026, 4:41am UTC](https://forum.ahaharmony.com/t/turns-off-while-running-non-petide/3557/1 "2026-07-12T04:41:58Z")

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is it a known issue? what can be done about it? - thanks

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**Author:** ![ahaharmonyofficial](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ahaharmonyofficial](https://forum.ahaharmony.com/u/ahaharmonyofficial)\
**Post date:** [July 14, 2026, 5:52am UTC](https://forum.ahaharmony.com/t/turns-off-while-running-non-petide/3557/2 "2026-07-14T05:52:00Z")

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That is not normal behavior. Your Halo should not turn off by itself while running a non-Peptide program.

Please email **[support@ahaharmony.com](mailto:support@ahaharmony.com)** with your order details and a short video of what happens. We’ll help check it and guide you on the next step.