# Very Concerned about email

**URL:** <https://forum.ahaharmony.com/t/very-concerned-about-email/3803>\
**Category:** Site Feedback\
**Created:** [October 21, 2026, 9:29am UTC](https://forum.ahaharmony.com/t/very-concerned-about-email/3803 "2026-10-21T09:29:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Donnag](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@Donnag](https://forum.ahaharmony.com/u/Donnag)\
**Post date:** [October 21, 2026, 9:29am UTC](https://forum.ahaharmony.com/t/very-concerned-about-email/3803/1 "2026-10-21T09:29:37Z")

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I just received an email thanking me for my order.

I did not order anything!!

I’m VERY FRUSTRATED!!!

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**Author:** ![ahaharmonyofficial](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ahaharmonyofficial](https://forum.ahaharmony.com/u/ahaharmonyofficial)\
**Post date:** [October 21, 2026, 9:30am UTC](https://forum.ahaharmony.com/t/very-concerned-about-email/3803/2 "2026-10-21T09:30:31Z")

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Hi Donnag,

We’re very sorry for the confusion. The “Thank You for Your Order” email was sent in error during a recent system synchronization. **No new order was placed and your card was not charged.**

If you have any questions or would like us to verify your order history, please feel free to contact our support team. We’re happy to help. 💜