My new Aha Halo cannot turn off breathing light by long press the ^ button

General
1

I received my new Aha Halo device several days ago. I followed the instructions from the User’s Guide and found I cannot turn off the breathing light by long press the ^ button. I tried many times and could not turn off the breathing light by long pressing the ^ button, or any other button.
@AhaSupportTeam

3

Hi Jane,

  1. Press any button first to turn on the screen if it’s off.
  2. Press the |> button on the right to unlock the screen.
  3. Long press the ^ button on top to turn off the breathing light.
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4

Thank you so much. I just followed your instructions and it works. The breathing light can be turn off and on by the steps you suggested.

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