Whenever I try to download the update, I get this error message: “No Admin - Updater can only run in admin mode. Do you want to restart aha halo as admin now?” When I click “restart” nothing happens. What should I do?
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Hi Customer, sorry for the trouble, when you open the software, could you please right click it and open it as a admin and see whether it is working fine? If it still not available, could you please send us your computer system and processer information to us, we will follow up the case and help you, our email is support@ahaharmony.com. Thank you.
It sounds like Windows cannot alleviate your access rights to Admin rights, which might be because of some limitations you set on your computer.
Usually the updates are available as installer downloads too, so if you encounter issues using the internal updater you can download the installer from the website and run it. Your personal settings like window sizes and the current state of your program database will be preserved during an update of either kind.
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