Need some help with this error message received after updating the software today 4-14-26. The three new peptides were not shown after my update. Can you help? Using MacOS
Thank you
An exception of type HarmonyAPIException with error code 402 has occurred at HarmonyAPI.
program_library
The key has expired.
The same error in Windows 11
mine also, please help Thank you (window 10)
Hi, sorry about that.
This kind of message can sometimes happen when the button is clicked multiple times within a short period. Please try clicking Option + Software Update only once, then wait a little while for the software to fully respond before clicking anything again.