Aha device could not connect to pc software any more

After I updated aha PC software to version 1.0.2.221, my aha device could not connect to the PC software any more. Any way to fix it ? Thanks.

Hi. Try this:

  1. Turn halo off.
  2. Plug into your computer.
  3. Turn halo on.
  4. Start the software.

If this doesn’t work, I’ll get customer support on to it.

Regards,
John White

1 Like

Hi John,

It could work well finally.

Thank you very much.

Best regards

YUXIN LU