Firmware update problems

General
1

Hi. I cant install the new firmware program: FWUpd2 tool (Download Link)

  • Latest firmware file (Download Link), the downloaded files apear strange and my PC computer can not recognise them and open them probably.

  • Any suggestions of what to do?

Sofia

2

Hi Sofia,

Thanks for reaching out. Please follow this video tutorial step-by-step when performing the firmware update, as it walks through the complete process and may help resolve the issue with the downloaded files: