We’re excited to introduce two new programs designed to support everyday wellness in simple and practical ways.
Foot Skin Wellness (P)
Category: Physical Wellbeing (P)
Supports everyday foot skin wellness and comfort, especially when feet are exposed to moisture, friction, or dryness.
Cortisol Balance (P)
Category: Holistic Body Care (P)
Supports the body’s natural cortisol rhythm and helps maintain a balanced response to everyday stress.
Whether your body is asking for more daily comfort or a steadier stress rhythm, these new programs are now available to explore in your Aha Halo routine.
I tried to update my device several times for these new programs to pop up but unfortunately they don’t. I did the software update and the firmware is up to date. What am i missing?
The application needs an internet connection to fetch the recent database version from the server. It will do so automatically when it finds it can connect.
To verify the connectivity:
– Make sure no protection software/firewall is blocking access to ahaharmony.com and connected subdomains.
– Start the app. Does the Quick Pack button temporarily show it is downloading information? Or do you see a notification about blocked access at the top?
If success: Continue. Otherwise eliminate the connectivity issue.
– Verify you have the Peptides section selected in library.
– If programs still do not show up, hold ALT/OPT key and click on the Software Update button. Holding the key will cause the app to overwrite its program data with the current data available on server. You should see Quick Pack button reflect the download for a short time, followed by a window informing you about the content of the downloaded library update.
– If still no success but download worked, select the “Reset Database” command from the menu. This will replace the installed database with the version included in the application, restart and try a fresh update from server.
– If all that did not work, locate the corresponding log and send it to support.
If your software and firmware are both up to date but the new programs still aren’t showing, try holding down the Alt key while clicking Software Update to force-refresh the program list. Then check again to see if the new programs appear.