Problem with my device

Hi All. I recently was updating the firmware on my device and it became unplugged. Now it won’t power up, I can’t load or navigate anything.

Is there a fix for this issue?

If the firmware update is interrupted, it may cause the screen to go black, but please don’t worry. :blush:

Please try following the recovery steps in this video to restore your Aha Halo: https://youtu.be/2NM4CSu6_ro

If anything is unclear, feel free to ask us here, or contact our support team directly at support@ahaharmony.com.